Opens in a new tab

All About Alizee

A few words with our customer loyalty expert

SLH has a global team of luxury enthusiasts who are all busy doing the hard work for you – bringing you the bold and beautiful, distinctive designs and unparalleled experiences far and wide. We spend our time exploring the globe to uncover the world’s most iconic and independently minded hotels.  This is why we would like to put a face to your travel master by introducing you to Alizee,  SLH’s Customer Loyalty Executive. Alizee is crucial to connecting our members to the wonderful world of SLH – ensuring you’re INVITED!

Here is a quick Q&A with Alizee…

TELL US A BIT ABOUT YOURSELF.

Born and raised in France, I have been passionate about hospitality since I was very young. My mum has always been a travel freak so it came as no surprise! I studied hospitality for five years which gave me the chance to work in fantastic hotels, including prestigious 5-star properties and palace hotels. I am also an avid fan of fashion, which is perfect as SLH is a great representative of fashion and glamour.

WHAT IS YOUR GO-TO DESTINATION?

Definitely Paris. It’s the centre of fashion, romance and – of course – great food. Not only that, there’s so much rich culture and history built into the beautiful architecture and iconic landmarks.

Paris

WHICH CITY IS YOUR FAVOURITE AND WHY?

London! The atmosphere here is unrivalled. It’s a multicultural metropolis with something to offer everyone. No matter where I go, this city will always have a special place in my heart. In fact, aside from my hometown of Lyon, it’s the only other place that will ever feel like home.

WHAT IS THE MUST-SEE DESTINATION OF 2019?

Japan, especially during the magical cherry blossom season. The country has such a fascinating culture, from the traditional onsen spas to exciting modern technology. And who doesn’t love fresh sushi and delicious noodles?

Tokyo

WHAT MAKES AN SLH EXPERIENCE ABOVE AND BEYOND ANYTHING ELSE?

There’s nothing quite as blissful as feeling at home when you’re on holiday, and that’s the experience you get at our hotels. Stepping into one of our luxuriously welcoming suites, you immediately feel like you’ve become part of the SLH family.

HOW WOULD YOU DEFINE LUXURY IN 2019?

The perception of luxury shifts based on tastes and preferences of consumers and in this fast-paced modern life, the concept is changing even more quickly. Luxury is no longer only about brands, trendy destinations and hefty price tags. Customers now seek out unique experiences, and in order to achieve this, personalisation is the key! This is why at SLH our manifesto is to perfectly match the world’s most independent travellers with the world’s most intimate experiences – so whether your ultimate goal is a cosy weekend away, chasing the sun, or getting stuck into the centre of a city’s action, we’ve got something for you.

Previous

Fjords to fall for: discover Norway’s greatest natural wonders

Next

The Big Apple – and some little surprises

Latest stories

Where to stay: our pick of new hotels that bring their destinations to life

From a Japanese island retreat to a Danish coastal hideaway, we look at seven new member hotels that take their cues from the landscapes around them. Each brings its own perspective on design, wellbeing and a sense of place, whether deep in the mountains or by the Mediterranean. Helenekilde Badehotel,

Celebrating five years of the Considerate Collection

What does it mean to travel considerately? It might be a centuries-old farmhouse given a second lease of life in Transylvania; a Venetian landmark carefully restored with a heating and cooling system that uses lagoon water; or an island kitchen serving a plant-based feast made with seaweed gathered just offshore.

Making tracks: a train journey taking in six European cultural capitals

It’s official – inter-railing is back, as travellers increasingly swap flights for the speed and ease of Europe’s rail network. Think zippy connections, city-centre arrivals, and stress-free border crossings: train travel is one of the fastest, most convenient, and still sustainable ways to explore the continent. Get ready for a

Independent Minds: Sheila Kyarisiima, The Pinnacle Kigali

High above Kigali on Rebero Hill, The Pinnacle offers sweeping views across the city, bringing contemporary luxury together with a strong sense of place. What began as a private family retreat has evolved into a destination that celebrates Rwanda’s culture, creativity and community. Here its founder, Sheila Kyarisiima, shares the